The Results

everestcs - getting results

 

Results are usually what we look for at the end of an undertaking. However, when developing training, results come first. This means you should determine what the desired outcomes of the program will be before you can define the learning objectives.

Remember these key principles when determining what your training program should achieve:
  • Partner with your organization's leaders to bring about positive results.
  • Demonstrate the value of the training program.
  • Measure results - it is the ultimate indicator of value.
Partner
Working with your key business leaders is essential to clarifying and defining what success should look like. The expectations of your training program should align with your business’ strategic plan and satisfy a need while motivating and stimulating the learners. This benchmark for success is converted into specific, measureable, achievable, realistic and time-based learning objectives.

Achieving successful results requires the full commitment of the organization's management and leadership, not only to define the desired outcome, but to encourage support for the training effort. Partnering with supervisors and managers will help you to prepare learners for training and transition of their new skills and knowledge on the job. Attaining buy-in from these key stakeholders will provide the support and accountability necessary to strengthen and promote the desired results of training.

Demonstrate
Training should never happen because someone said it's needed. The need for enhanced skills or knowledge must be demonstrated with hard data, and supported by training needs analysis. You must make a business case to your organization's leadership to show the real dollar value of training to gain their support.

Measure
Nothing proves the success of a project more than facts and figures. Job performance should be measured prior to creating a training program. This data supports the need for training and provides a benchmark from which to measure training effectiveness. After the training, learner performance should be measured and compared to pre-course performance as well as to the performance of those who did not attend the training. These measurements will require the cooperation of the supervisors and managers that you partnered with.

Coordinating many levels of business leadership, demonstrating real value and measuring results can be the most complex facet of your training program. Our experts can answer your questions and offer advice. Contact us today.